Business VoIP Comparison2018-10-11T10:14:11+00:00

It can be tough to do Business VoIP comparison. Therefore, we are here to help you!

Business VoIP service providers comparison

First and foremost: it is critical to know whether the Business VoIP provider has the phone system features that you need? Some of the Basic feature includes: auto attendants, voicemail-to-email, directory of dial-by-name, extension dialing, etc. however, it is also beneficial to know about the extras that can help your business run more proficiently. We have compiled a guide which gives you a quick look at the basics and the extras across providers. Through this guide you can compare and decide which the best business VoIP service for you is.

Nextiva RingCentral Vonage Jive Shoretel VoIP Studio
per month
per month
per month
per month
per month
per month

Minutes per Line

Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited

Money Back Guarantee

30 Days 30 Days 30 Days 30 Days 30 Days 30 Days

Min. Contract Length

No Contracts No Contracts No Contracts No Contracts No Contracts No Contracts

Customer Service Hours

24/7 24/7 24/7 24/7 24/7 24/7



Use via Computer

Use via Cellphones

Use via Phones

Call Hold

Call Forwarding

Call Logs

Call Transfer

Call Waiting


Answering Rules

Dial-by-name Directory

Local Number Portability

Music on Hold

Automatic Callback

Virtual Receptionist

Call Blocking

Call Conferencing

Multiple Devices

Online Backup & Storage

Priority Alert


Push to Talk

Seven Digit Dialing

Unified Inbox

Outbound Call Control

Outlook Integration

Remote Office

Video on Hold

Virtual Extensions

Call Recording (on Demand)

Group Intercom

Call Queuing (ACD)

Call Groups

Switchboard Software

Internet Fax

Toll Free Number

Virtual Mailbox

Professional Greeting

IOS App Support

Android App Support

Salesforce Integration


Compare the Flexibility of Business VoIP

Every VoIP provider can vary when it comes to flexibility of equipment, setup, and contracts. Because you are shopping, make sure that you ask your provider the following questions:

  • What are the options for my phone?
  • Do I need any extra equipment, other than the phones?
  • Can I simply add a new user, phone, extension or phone number by myself? Do alterations occur in real-time?
  • Can a particular user have a phone at home and in the office? Does this cost extra money?
  • Am I bound to a contract? How long is the contract and how do I get out?

Compare Business VoIP Pricing

Take into consideration both unlimited calling plans and metered since we find that the majority of businesses do not require an unlimited calling plan and are inclined to overpay each month. This is particularly accurate if you have phones with medium to low external calling usage, for instance conference room phones and phones belonging to staff that don’t make a lot of external calls.

Compare by Business VoIP Providers’ Service Delivery Model 

There is a range in how Business VoIP providers deliver their services. On one end, there are providers that charge you for on-site setup, on-site equipment and managed maintenance. On the contrary end, Business VoIP providers can be entirely hands-off with a self-service model. To make a decision about what is accurate for your business, consider your budget and capital. In addition remember: as business VoIP technology has matured for over a decade, modern services should be simple to setup and maintain.

Compare by Business VoIP Platform 

Lastly, it’s suggested that you ask potential business VoIP providers if they own and manage their own platform and intellectual property. This is significant to remove the services that are reselling another business’ solution, where you will regrettably pay for their resale markup and inflexibility in feature development and maintenance. It can be also helpful if you see Business VoIP providers reviews, this can give you an idea about the quality of the potential provider.

New to VoIP? Read Our Tips & Guides

Nextiva vs Jive – Features, Rates and Communication Comparison

Nextiva vs Jive - Features, Rates and Communication Comparison Nextiva vs Jive Overview: VoIP technology has changed business communications for good. Voice over the internet protocol has evolved as a complete and viable replacement of traditional telephony system. Low costs and an extensive list of features associated have