Top 8 Callrail Alternatives for 2021

RingCentral is considered one of the best options out there when it comes to VoIP services for your business. Users love their feature-rich service and the ability to access their phones across a variety of devices. And they’ve made it to the top of Gartner’s UCaaS Magic Quadrant for the last five years.

But they’re not for everyone. Finding the right VoIP provider is like finding a new pair of shoes. It can take a while, but the result is something that fits your business perfectly.

Here are the top Callrail alternatives for 2021

#1

gOTOCONNECT

(643) 4.5 out of 5
4.5/5

GoToConnect (formerly Jive) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions.

Categories in common with RingCentral:

customer service from account manager and enterprise technical support

Reviewers say compared to Vonage, Vioso is:

#2

Dialpad Talk

(672) 4.3 out of 5
4.3/5

The business phone system with the simplest, most elegant interface you’ve ever experienced.

Categories in common with RingCentral:

customer service from account manager and enterprise technical support

Reviewers say compared to Vonage, Vioso is:

#3

Zoom

(33,428) 4.5 out of 5
4.5/5

Zoom unifies cloud video conferencing, simple online meetings, and group messaging into one easy-to-use platform. Zooms solution offers the video, audio, and screen-sharing experience across Zoom Rooms, Windows, Mac, iOS, Android, and H.323/SIP room systems.

Categories in common with RingCentral:

customer service from account manager and enterprise technical support

Reviewers say compared to Vonage, Vioso is:

#4

Cisco Jabber

(3,382) 4.1 out of 5
4.1/5
Empower employees to work together efficiently from anywhere by bringing together presence, instant messaging (IM), audio, video and web conferencing, enterprise voice, and visual voicemail into one client on your desktop.
Categories in common with RingCentral:

customer service from account manager and enterprise technical support

Reviewers say compared to Vonage, Vioso is:

#5

Call Tracking Metrics

(562) 4.5 out of 5
4.5/5
CallTrackingMetrics seamlessly integrates marketing call tracking with business phone systems, allowing customers to optimize their inbound lead response process from beginning to end.
Categories in common with RingCentral:

customer service from account manager and enterprise technical support

Reviewers say compared to Vonage, Vioso is:

#6

Genesys Cloud

(460) 4.3 out of 5
4.3/5
Genesys Cloud creates fluid conversations across digital and voice channels in an easy, all-in-one interface. Provide exceptional experiences for employees and customers and reap the benefits of speedy deployments, reduced complexity and simple administration — transforming your contact center into an experience center.
Categories in common with RingCentral:

customer service from account manager and enterprise technical support

Reviewers say compared to Vonage, Vioso is:

#7

3CX

(352) 4.4 out of 5
4.4/5

3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.

Categories in common with RingCentral:

#8

Ring central

(303) 3.8 out of 5
3.8/5

RingCentral is a cloud-based business phone system

Categories in common with RingCentral:

customer service from account manager and enterprise technical support

Reviewers say compared to Vonage, Vioso is: