Top Asked VoIP Interview Questions and Answers

FAQ2018-01-16T09:18:54+00:00
What is VoIP? What does VoIP stands for?2018-01-02T15:15:04+00:00

VoIP is an abbreviation for Voice Over Internet Protocol, which is a cloud-based communication system that simply provides connection by conveying the voice over IP networks. It changes analogue phone signals into digital signals to be conveyed on the internet, and this function can be established in a separate device like an analogue telephone adaptor, or in a mobile phone itself. Although it was first developed for data networks,it has been later adapted for voice networks as well.

How is VoIP different from traditional landline?2018-01-02T15:19:45+00:00

Cost of service for VoIP technology is cheaper than conventional landline phone systems both in terms of setup and maintenance. It has broader features and services, which makes it much easier and user friendly for its users. It works over internet and offers you to make and receive calls either by computer or phone.

What Kind of VoIP Equipment Do I Need?2018-01-02T15:06:03+00:00

Apart from a phone device as a core-essential, VoIP users need a virtual number service. Additionally, those who want to make and receive calls over their computers may need a hardware, a soft phone software, a microphone, speakers and/or a headset. Besides, for most businesses using VoIP requires to have an IP phone, a business VoIP provider and a stable high-speed Internet connection. Moreover, for an extended level of VoIP usage, users who wish to deploy their VoIP service in the office or at home need to have Analog Telephone Adapters. And last but not least, VoIP users need to meet the required amount of bandwidth in order to utilize VoIP technology.

How fast Internet connection I need to use VoIP Service?2018-01-02T15:02:25+00:00

It is true that reliability and quality of your calls pretty much depend on your  Internet connection speed.However, each VoIP provider has different requirement about minimum band width for VoIP technology, depending on their thresholds. One has to keep in mind that some calls such as HD calls and video calls like Skype requires much higher bandwidth and Internet speed.

Comparison Between VoIP Phone and Traditional Telephony?2018-01-02T14:59:39+00:00

Cost of service for VoIP technology is cheaper than conventional landline phone systems both in terms of setup and maintenance. It has broader features and services, which makes it much easier and user friendly for its users. It works over internet and offers you to make and receive calls either by computer or phone.

How reliable is VoIP?2018-01-02T14:57:01+00:00

It is reliable as long as one has enough band width, stable internet connection and well-established network.

How expensive is VoIP?2017-12-20T08:45:51+00:00
Can I keep my Existing phone number and use VoIP Phone?2018-01-02T14:56:26+00:00

Yes, you can keep you existing number as long as you are provided number portability by your VoIP service provider, which is not always free of charge. Some VoIP service providers already offer number portability for either a one-time or a monthly fee.

Does my computer need to be turned on always to keep VoIP phone on?2018-01-02T14:55:43+00:00

No, you don’t necessarily need a computer for that. You can use a mobile device and a computer at the same time inter connected, through which you will be able to turn off your computer and still keep your VoIP service running.

What is sip trunk and what are the basic benefits of using SIP trunk?2018-01-02T14:53:22+00:00

SIP trunkingworkswithVoIPphonesystems (Voice Over Internet Protocol) and is based on SIP (SessionInitiation Protocol).SIP Trunk is a cyberversion of analog phonelinewhichenables us toconnectmultiplelinestoourswitchboard. It is based on SIP (SessionInitiation Protocol) andworkswithVoIPphonesystems.

SIP Trunk makes away with the necessity to physically connect to the phone service provider.Through SIP Trunk we switch from multiple phone lines into one entry point, which considerably reduces the charges for calling sand the cost of Information Technology. If we already have established a switchboard in our office, the SIM Truck connects us to the line by it self and provides us unrestricted simultaneous dial out facilities over our system.

Is there a contract for VoIP Business?2018-01-02T14:50:48+00:00

Though there are some providers who do not necessitate a contract, a clear majority of VoIP service providers for business require to sign a contract.

What are the taxes and fees for VoIP?2017-12-20T08:51:54+00:00
What does it cost to add a phone to a VoIP Service Provider?2018-01-02T14:47:58+00:00

We would like to predicate that cost of VoIP pretty much depends on your choice of VoIP provider, add-ons and so forth. Some VoIP providers are offering free trails with free 1-3 phone numbers for specific period of time after that they will charge based on their pricing plans.

Can a single user have 2 VoIP phones?2018-01-02T14:44:31+00:00

Yes, it is possible to use multiple phones with the VoIP phone adapter. In order to use more than one VoIP phone services, one could use cordless phone systems, multiple jack extension connectors, wireless phone jacks etc.

Is there any mobile VoIP Provider available?2018-01-02T14:42:31+00:00

Yes, there is. Simply adding VoIP  providing applications to your phone enables you to use mobile VoIP service. These applications which are offered by your VoIP service provider can be listed as Truphone, Vonage, Vyke, Skypeetc.

What are the advantages of VoIP?2018-01-02T14:39:43+00:00

VoIP facilitates communication by lowering the costs considerably and by raising the functionality and flexibility. VoIP has abolished for its users the fees for substantiation and installation which we used to pay for conventional phone systems in forms of “taxes” and “service fees”. With this technological revolution, companies are only in charge of paying for what they use (e.g. a Skype call over a traditional phone call). Besides, it routes incoming phone calls to the VoIP phones of its users, it is able to interact with analogue-phones, and it enables to work from anywhere as long as one has a good and stable internet connection, e.g., call center agents. VoIP utilizes IP networks (the Internet being the widest IP network) to end and route calls that is why it so cost-effective and so functional.

How to make VoIP calls?2017-12-20T08:56:46+00:00
What differences are there between making a local calls and a long-distance calls?2018-01-02T14:34:43+00:00

Local calling includes phone calls placed and received within your local service where as long-distance calling refers to phone calls outside your telephone area code.

Can I get a number of an area code other than mine?2018-01-02T14:32:00+00:00

Yes, you can go for a number from any area code for which there has been provided service.

Can I take my number with me when I travel?2018-01-02T14:30:57+00:00

Yes, you can bring your VoIP SIM card with you while travelling.

VoIP Calls are secure for Business purpose?2018-01-02T14:29:40+00:00

Just like other services on the Internet, VoIP services may be hunted down by the illegal organizations and hackers for illicit calls or number of other criminal purposes. However, if one secures the key settings on the business phone system, router and the phone it self, the VoIP calls will remain at least as secure as conventional calls.

How does VoIP work?2018-01-02T15:13:13+00:00

VoIP changes analogue phone signals into digital signals to be conveyed on the internet, which can work with an Analogue Telephone Adapter, or simply with a mobile phone. It enables you to make and receive calls through your computer, conventional phone or a VoIP phone.

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