Mitel Reviews

Mitel Reviews2018-01-15T15:34:30+01:00

Operating since 1973, Mitel has become one of the most well-established and longest standing telecommunication company. Starting out the main focus of Mitel was to offer services for the larger corporations, but as the VoIP trend grew, the company reconstructed in order to cater to a wider range of customers. AnyWare hosted PBX is a unified communication that is cloud-based and allows the businesses to select the managed or virtual solution through leveraging Freedom Architecture.

  • Worldwide 60 Million Users
  • Award-winning Reliability
  • Unlimited Calling
  • Unlimited Faxing
  • Unlimited Conferencing
  • Anytime Money Back Guarantee

Due to the ability to foresee the changing trends in the telecom industry, Mitel has grown tremendously over the last four decades. It offers the most innovative technology to offer products that go hand-in-hand with the pace of the evolution of the industry. The company is known for offers the most customizable solutions.

Mitel MiCloud, the datacenter for virtual communication built on VMware, allows the pricing to be adjusted as per the numbers used by the customers and the application needed. The company is able to cater to users up to 50,000 in number due to the adoption of communication infrastructure as a service model. It comes with an uptime guarantee of 99.99% and is compliant with all the security regulatory authorities like HIPPA, PCI, and SOX.

All the services offered by the company are cloud-based and managed, but there also exists an on-premise solution. Services include:

  • MiContact (for contact centers)
  • MiVoice (for calling)
  • MiCollab (for collaborative applications)
  • And much more

For businesses adopting BYOD policies, the inability of the availability of Mobile App may cause some setback if they are looking for more features on a low budget.

For subscribers of Office Pro Plus plan, their feature of conference bridge is also not available.

Mitel offers cloud-based services that are customizable, for high-end businesses with end-users up to 50,000.

  • Cloud-based infrastructure, highly flexible communication system.
  • On-premise solutions (limited)
  • All features available, no fee for premium features
  • Hardware is included in the quote
  • Quick and superior customer support
  • Supplies inventory of phone with wide range of features
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Mitel Reviews
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Summary

These reviews are 100% from real users. We do not support any company personally we are here to provide you the best VoIP services provider based on real users experience.

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SUMMARY

Mitel is the perfect choice for the businesses looking for highly scalable communication service and rich features. Best suited for larger companies, but can also be a good choice for small businesses with multiple locations. The customer satisfaction rate for Mitel services is extremely high.

MITEL FEATURES

  • Platforms

  • Use via computer

  • Use via cellphones

  • Use via phones

  • Minutes per Line

  • Money Back Guarantee

  • Min. Contract Length

  • Customer Service Hours

  • Call Hold

  • Call Logs

  • Call Transfer

  • Professional Greeting

  • iOS App Support

  • Android App Support

  • Salesforce Integration

  • Call Waiting

  • Caller-ID

  • Custom Tagging

  • Dial-by-name Directory

  • Local Number Portability

  • Music on Hold

  • Automatic Callback

  • Auto-Attendant

  • Call Blocking

  • Call Conferencing

  • Multiple Devices on 1 Extension

  • Switchboard Software

  • Internet Fax

  • Toll Free Number

  • Virtual Mailbox

  • Online Backup & Storage

  • Priority Alert

  • Privacy

  • Push to Talk

  • Seven-Digit Dialing

  • Unified Inbox

  • Outbound Call Control

  • Outlook Integration

  • Remote Office

  • Video on Hold

  • Virtual Extensions

  • Call Recording

  • Group Intercom

  • Call Queuing (ACD)

  • Call Groups

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