Phone.com re-launched itself in September of 2007 as a no-contract and low cost VoIP service provider. It offers Virtual Office and residential Phone products and is designed especially for small business owners and residential users.
The price for both branches starts from less than $10 / month. Phone.com is a competitive and smart provider. In comparison to other service providers Phone.com does not essentially have the majority features, however their virtual office package, particularly, does contain nearly all of basic features that you would want from a VoIP service.
Given that Phone.com is a comparatively fresh competitor in the market, it is not unexpected that they have started with more simple options. Nonetheless, the company is on the rise and may add features and capabilities as they develop.
Customer Support / Ease of Setup: Phone.com is quite simple service to use, with their focus on plainness and user friendly products.
Set up is fast for both business and residential systems.
The online interface device to administer your account is well planned and takes you through all the steps you require to set up and access your features.
There is a segment for FAQs that covers a broad range of topics and support is accessible through phone, email or live chat 24/7.
The phone support is a local and toll-free number and you can talk to a consultant in English or Spanish.
Even though phone.com is a reliable company but there features are very limited as compared to other big VoIP providers. The company may be unable to cater businesses that require complex and multiple features.
Phone.com offers unlimited minutes in the U.S. and Canada. It also offers unlimited extensions but international calls are not incorporated. Internal calls among extensions are free of cost. The company offers four tiered business call plans, all under the umbrella of the Virtual Office program and based on the number of minutes given (from 300 minutes / month – 2500 minutes / month).
Every business plan includes the same standard features and rates for optional features. The cost is exclusively based on the minutes. The company offers monthly rolling contracts or a one year contract option (this choice is cheaper) so there is flexibility there too.
Essential rates begin at below $10 / user per month.
These reviews are 100% from real users. We do not support any company personally we are here to provide you the best VoIP services provider based on real users experience.
Phone.com is an excellent choice for those who just need to simply and effortlessly combine their business or home communications, with no commotion or unnecessary features. There are a lot of features that Phone.com doesn’t have that other VoIP providers offer. However it does have a user friendly experience that other bigger providers have long since abandoned. It is a trustworthy and upcoming provider that is perfect for those who are rather less technically adept.
Phone.com’s business service lets you to make and administer a conference call with up to 99 members. This may be perfect for an entire enterprise / corporation meeting, although it is hard to picture a situation where most businesses would want so many participants.
Find me / Follow me
Mobile / cell / tablet compatible
Call statistics (for an additional fee)
Two server locations and a completely geo-redundant network
Voicemail to email transcription
Virtual number/toll free numbers
Internet fax receiving
No set up or cancellation charges
Keep your Current Phone Number.