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Nextiva
Top 9 Nextiva Alternatives for 2021
Nextiva is one of the well-known cloud phone companies in the market. The company was recently recognised as the best business phone service provider in 2020. More than 100,000 businesses use Nextiva to power their business phones. It is providing VoIP services for businesses of all sizes. Nextiva is a popular choice because of its compelling solutions, flexibility, and award-winning services. No doubt Nextiva is a powerhouse VoIP solution, but it may not fit all businesses’ needs. Therefore, you should look at the features that Nextiva Alternatives are providing.
If you are looking for the best VoIP service providers, you should understand what is under the hood. Although there is no significant difference in business VoIP services and features. But when you look more closely, you will see a difference in service’s limitations and pricing. We evaluated Nextiva’s alternatives based on the VoIP features they are providing, ease of use, setup and pricing plans. To help you in choosing the right VoIP provider for your business
Here are the top Nextiva alternatives
2021
1
Ring central
(303) 3.8 out of 5
3.8/5
RingCentral is a cloud-based business phone system
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Overview
RingCentral, among top nextiva alternatives, is considered as one of the leading companies providing business communication solutions. It provides high-quality services, including call management, IVR, automated call distribution, and monitoring facilities. It offers a special feature called simul-ring that is a routing system to send calls immediately to other agents if the line is busy. RingCentral also provides an emergency service that works even when there is no internet connection. RingCentral Pricing plans are a bit different from Nextiva. It offers multiple pricing plans named as essential, standard, premium and ultimate. With the basic plan starting from $19.99 per user per month, the pricing varies with the number of users and special features.
RingCentral is best for businesses that want to benefit from a fully integrated VoIP system, collaboration tools, and many international calls.
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Pros
- Call routing and IVR are easy to Deploy.
- It is easy to add remote employees to your work environment.
- Crystal clear audio quality.
- Highly advanced and functional tools that allow task management and file sharing.
- Reliable customer and Tech support.
Cons
<ul”>- You can not customise conference call greeting messages.
- Both standard and essential plans only allow four participants per meeting.
- No direct Linux support available.
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2
gotoconnect
(352) 4.4 out of 5
4.4/5
3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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In the starting GoToConnect was providing services to the government and enterprise businesses. But now, it provides its services to businesses of all sizes. GoToConnect is a virtual phone system, and it is mainly focused on collaboration features. These features include team messaging, call management, and video conferencing. GoToConnect is a product that is designed to meet the communication needs of a variety of businesses. The company offers different pricing plans, and the main differences in pricing plans are the number of users. The more the number of users, the cheaper the plan will be. They offer two months free trial, and companies can try out their service before making a final decision which makes them best nextiva alternatives. For small teams and companies with one to four users, you have to pay $29.95 per user per month, and for 5o plus users, the price is $19.95 per user per month.
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Pros
- It provides the same number of features for all pricing plans.
- App is easy to use on both mobile and desktop.
- GoToConnect is highly focused on security, providing a high level of encryption for all devices.
- Easy to set up and get started without any outages.
Cons
- No integration with omnichannel messenger.
- GoToConnect provides strong support, but it takes a longer time.
- When GoToConnect initiates any update, the companies have to reboot handsets manually.
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3
Vonage
(672) 4.3 out of 5
4.3/5
The business phone system with the simplest, most elegant interface you’ve ever experienced.
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Vonage is highly recognisable for providing VoIP services. It has been providing its services from two decades ago back in 2001. However, lately due to acquisition, Vonage shifted its focus to the cloud-based PBX system. Now it provides unified communication solutions to small, medium and large companies. The company stands out as Nextiva Alternative because it has the best scalability in the market. Vonage offers a powerful conferencing experience along with the simplicity of chime and enterprise-level security. With other VoIP features, it has a multi-level auto attendant that route calls more efficiently.
Vonage offers only the option of monthly payment and also provides customised quotes for businesses. Pricing starts from $19.99 per user per month for both mobile and desktop apps. For call recording, video conferencing and auto attendant, you need to subscribe to a high pricing plan. Price drops when you increase the number of users.
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Pros
- Vonage has apps for both iOS and Android with top quality features.
- Unlimited SMS and calling available with all plans.
- Inexpensive Starting plan with 14 days free trial.
- It has a very robust set of CRM integrations.
Cons
- Vonage does not provide a live chat option for customer support.
- There is no voicemail transcription or internet fax functionality.
- Add on features can be expensive.
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4
Dialpad
(643) 4.5 out of 5
4.5/5
GoToConnect (formerly Jive) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions.
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Dialpad talk is a cloud communication platform that provides businesses with the latest VoIP features to increase productivity and keep teams connected. It offers robust features such as screen sharing for meetings and desk to desk calling. Its communication products include business phone system, sales software, video conferencing, and contact centre. Dialpad includes native voice intelligence features like post-call summaries with highlighted action time and real-time transcription. The software has a feature of automated answering that includes nine options along with the dial by name.
Dialpad’s pricing starts from $15 per user per month when the bill is paid monthly. The advanced features such as call queuing, recording, reporting, extensions, and most of the integrations are available with high pricing tiers.
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Pros
- Businesses can get vanity phone numbers.
- Simple and easy setup with great pricing structure.
- Dialpad’s application is available for both Android and iOS.
- The voice feature collects data from calls and transcribes these calls.
Cons
- A real-time call monitoring facility is not available.
- There is room for improvement in customer support.
- Dialpad supports only VVX and Polycom ObiHai desk phones.
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5
8x8
(296) 4.3 out of 5
4.3/5
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we’ve embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs.
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8×8 is a company that has been active in the communication market for decades. And due to great experience, it offers high-quality business communication solutions to businesses of all sizes. Its communication products include video conferencing, business phone, contact centre, and all in one communication. 8×8 provides multiple pricing plans to its customers so that they can choose one that fits their needs. However, you have to pay bills monthly, as there is no annual schema. The company always works to increase the value of its offerings. They recently announced a free video-conferencing that is available to all. Its cheapest pricing plan is named express, and it starts from $12 per user per month.
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Pros
- International calling rates are low.
- Robust integration with third-party solutions.
- Option to upgrade to a full suite contact centre is available.
- Wide range of plans that allow business to choose that suits their budget.
Cons
- Limited features in express plan.
- Occasional delays in customer support.
- Currently, there is no automated deployment tool available.
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6
Grasshopper
(287) 4.0 out of 5
4/5
X Series offers plans which you can mix and match to address your diverse needs in the most cost-efficient manner.
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Grasshopper is a virtual phone system that targets individual entrepreneurs and small businesses. Despite being a small service provider, it offers smartphone apps for Android and iOS and also social media integration. Grasshopper provides a unified communication solution that allows you to make calls, texts and emails. You can use it to bring all your conversations together. Other than that, it provides features like email integration and timeline view. Grasshopper provides various pricing plans with options of monthly and annual payments. The pricing plan starts from $29 per month per user, and it has one number and three extensions. Cost will increase if you need more extensions or numbers. However, you can save money by choosing a yearly billing option.
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Pros
- Desktop and smartphone apps are easy to set up and use.
- Voicemail transcription functionality is included in all plans.
- A robust web interface that allows receiving faxes, checking call logs and receiving faxes through the browser.
Cons
- There is no call analytics and other advanced features available.
- Jittering and latency can be experienced with the provider.
- Occasional delays in dial out and sometimes call dropped.
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7
panterra networks
(202) 4.4 out of 5
4.4/5
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.
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Panterra networks is a noteworthy alternative to Nextiva. The company is aimed to provide businesses with the most comprehensive suite of cloud-based, fully managed IT services. PanTerra has created a product named as streams that is an all-in-one cloud communication, file sharing and collaboration suite. It helps you to increase performance throughout your organisation. The companies that want to expand in call centres can do it easily by using PanTerra’s high pricing plan. This plan includes digital fax, outbound calling, unlimited auto-attendant functionality and storage. It offers three different pricing plans named as business plus, professional and call centre. Pricing starts at $24.95 per month per user and varies with the features and number of users.
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Pros
- Super fast and easy deployment.
- Every plan includes multiple outbound calls.
- All computers and phones are multi-factor authenticated.
- Multiple tiers of service plans that provide options for scaling.
Cons
- Digital fax is available with only higher plans.
- Business Basic plan does not include screen sharing.
- Settings are confusing, and sometimes nothing happens when you configure them.
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8
Aircall
(7124) 4.6 out of 5
4.6/5
ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.
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Aircall provides a unique call centre software solution that is used to optimise customers’ experience. This software has features that are useful for the business phone system of any organisation. It allows you to get phone numbers in thirty countries and forward calls to your employees. Aircall software offers multiple features such as skill-based routing, IVR, live call monitoring, call queuing and more. It integrates with our CRM to keep all conversations connected. There are flexible pricing plans starting from $30 per month and billed annually.
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Pros
- Consistent 99.99% uptime.
- Stand out onboarding and support.
- Even the basic plan includes useful call analytics.
- A flexible voice solution that is easy to set up and manage.
Cons
- Video conferencing is not available.
- Its Mobile phone application has limited features.
- Starting price is $30, which is much higher than other providers.
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#9
9
Zoom
(7124) 4.6 out of 5
4.6/5
ActiveCampaign helps growing businesses meaningfully connect and engage with their customers. Its Saas platform enables businesses to create optimized customer experiences by automating many behind the scenes processes and communicating with their customers across channels with personalized, intelligence-driven messages.
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Zoom is a cloud communication platform, and it gained popularity because of its video conferencing feature. It is named as a leader in the Gartner Magic Quadrant for meeting solutions in 202o. It is one of the Nextiva’s Alternatives that offer a free basic plan. Other than that, it offers three pricing plans starting from $14.99 per user per month. Zoom is best for businesses that have large meetings with more attendees.
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Pros
- A flexible plan structure with a free basic plan.
- Allow a high number of participants in video conferencing.
- Zoom meeting provides automatic recording and typed transcription.
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Conclusion
There are several VoIP service providers in the industry. Every provider has its own features and pricing structure. Most of the businesses choose Nextiva because of its all-in-one functionality and reliability. But it may not be suitable for all the business types, so dig into the pricing and features of Nextiva’s Alternatives to choose the one that meets your business and budget requirements.