Top 9 RingCentral Alternatives for 2021

Even in this era of digitalisation, customers prefer phone support to reach out to customer services. They feel satisfied when they talk to a live agent of your customer support team. But managing phone support is a major challenge for most of the growing businesses. If you want to provide the best phone support to your customers, you need effective call centre software. Without this software, customers may leave waiting on hold when agents are busy solving other queries. Good software can route calls to the right agents and increase customer satisfaction.

Ringcentral is one of the most popular companies that are providing business phone systems in the UK. It offers cloud-based solutions for small, medium and large enterprises. RingCentral has a good market share, and it is a highly rated vendor. But, it does not mean that it is the only solution for your business phone. It is providing high-quality services, but its user-based pricing is more expensive than per minute plan. Moreover, add on features may lead to bloated phone bills.

Here are the top RingCentral alternatives for 2021

#1

Nextiva

(275) 4.4 out of 5
4.4/5
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company’s employees to conduct their business from anywhere.

customer service from account manager and enterprise technical support

#2

Vonage

(672) 4.3 out of 5
4.3/5
The business phone system with the simplest, most elegant interface you’ve ever experienced.

The seamless transition has been great. When the world shut down, because we were already running Dialpad, it was very easy for us to transition our office staff to a remote working plan.

#3

8x8

(643) 4.5 out of 5
4.5/5
GoToConnect (formerly Jive) provides enterprise-grade Hosted VoIP and Unified Communications to businesses and institutions.

Easy when I am not in the office, to use my cell phone or PC.

#4

3CX

(352) 4.4 out of 5
4.3/5
3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
The convenience of the product range and the efficiency of the services to cater to my company’s needs. The 3CX product works brilliantly in-office and remotely.
#5

Dialpad

(352) 4.4 out of 5
4.3/5
3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
The convenience of the product range and the efficiency of the services to cater to my company’s needs. The 3CX product works brilliantly in-office and remotely.
#6

Mitel

(352) 4.4 out of 5
4.3/5
3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
The convenience of the product range and the efficiency of the services to cater to my company’s needs. The 3CX product works brilliantly in-office and remotely.
#7

Grasshopper

(352) 4.4 out of 5
4.3/5
3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
The convenience of the product range and the efficiency of the services to cater to my company’s needs. The 3CX product works brilliantly in-office and remotely.

#8

Ooma

(352) 4.4 out of 5
4.3/5
3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
The convenience of the product range and the efficiency of the services to cater to my company’s needs. The 3CX product works brilliantly in-office and remotely.
#9

Intermedia

(352) 4.4 out of 5
4.3/5
3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
The convenience of the product range and the efficiency of the services to cater to my company’s needs. The 3CX product works brilliantly in-office and remotely.
#10

GoToConnect

(352) 4.4 out of 5
4.3/5
3CX is an open standards communications solution that replaces proprietary PBX’s. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
The convenience of the product range and the efficiency of the services to cater to my company’s needs. The 3CX product works brilliantly in-office and remotely.