VoIP Service Features
Three Way Calling
Interactive Directory Listing
Intercom paging extension
A particular internal extension can be formed that will send the call over a speaker system
Remote Voicemail is use to access by a particular dial in extension.
Send and receive faxes. Needs a supplier that can effectively transmit and receive faxes.
Direct Inward System Access
Facility to call into the system insert a pin code and afterward recall outbound. This lets you mask your mobile phone’s Caller ID, or access low-cost VoIP rates from any telephone.
Permits a manager to overhear on an employee’s live phone call. Employed in call center applications, thus a manager can prepare a worker on how to handle the call.
Can load calls into queues and answered in sequence as they came into the queue. Call agents are listed (based on business criterion), and automatically calls are routed.
You can send the call in diverse directions or execute actions based on reading the caller id info or additional call information
An automatic system dialer that can dial a phone list and play a pre-recorded message or send the call to an auto attendant.
Remote Office Support
A remote location can register extensions and utilize a central phone system or converse freely among systems