A host of advanced features, a lot more customized options and a way better customer support is what you get with Business VoIP plans. You want to keep the following in mind when selecting a business VoIP provider:
Business VoIP Plans Offer Metered, Unmetered and Unlimited Extensions
Do you choose metered or unmetered extensions or are you given a choice of unlimited extension? Is selecting different kinds of extensions of various employees a choice?
Provider Offers a Choice for Hosted PBX and SIP Trunking
SIP or Session Initiation Protocol is used highly for businesses. Does the provider offer you SIP trunking or does it only offer hosted PBX solutions?
Mobile VoIP Apps and Features Offered by Providers
Take a good look at your business and decide whether mobile is a crucial part of it. If it is, does your provider offer you free features and support for mobile connectivity and remote working?